We stand behind the products we sell. Returns and refunds are only available for items that arrive damaged, defective, or if an incorrect item was received. We do not accept returns for buyer's remorse, change of mind, incorrect purchases, or products that have already been installed or used.

To request a return, replacement, or refund, please submit a request through our Contact Us page and include the following information:

• Full Name
• Order Number
• Email Address Used for the Order
• Product Name
• Description of the Issue
• Clear Photos of the Product
• Clear Photos of the Packaging and Shipping Label

Requests must be submitted within 48 hours of delivery. Once your request has been reviewed, we will provide the appropriate resolution, which may include a replacement, refund, or other remedy at our discretion.

Contact us as soon as possible. Orders already processed or shipped may not be eligible for cancellation.

Most orders are delivered within 7–15 business days. Tracking information is provided once your order ships.

Contact us within 48 hours of delivery with photos of the damage and packaging, and we'll work to resolve the issue.

Once your order ships, you'll receive a tracking number by email.

Bulb inclusion varies by product. Please refer to the product specifications section on the product page.

Many fixtures support dimming when used with compatible bulbs and dimmer switches. Refer to product specifications.

Most fixtures are designed for standard North American residential voltage unless otherwise noted.

Yes. Contact us for volume pricing on large residential, commercial, hospitality, or designer projects.

No. We recommend using a licensed electrician for installation.